MA 01 IMPACT OF INFORMATION AND COMMUNICATION TECHNOLOGY ON THE PERFORMANCE OF SMALL AND MEDIUM SCALE ENTERPRISES IN ABUJA

IMPACT OF INFORMATION AND COMMUNICATION TECHNOLOGY ON THE  PERFORMANCE OF SMALL AND MEDIUM SCALE ENTERPRISES IN ABUJA

MURAT, Akyuz (Ph. D) and 2OPUSUNJU, Michael, Issac.


Abstract
The study examines the impact of information and communication technology on the performance of small and medium scale enterprises (SMEs) SMEs in Abuja. Over the years, there have been existent of information technology in Abuja and so many large firms adopted it in their business operation but
unfortunately, the small and medium scale enterprises in Abuja do fully adopt information technology. The study used descriptive survey designed and employed the use of a questionnaire administered to the respondents who are the owners of SMEs. The population of the study was is 26000 (SEMDAN, 2013) and this was reduced to 393 (as required sample size) using Taro Yamane formula. The study adopted simple random sampling technique to administer the questionnaire. E-view software statistical software package and multiple regressions were used to analyse the data. The finding revealed that there was a significant relationship between information technology and
performance of SMEs in Abuja. This implies that there was a positive significant relationship between information technology services and performance of SMEs and also there was a significant relationship between information technology user skills and performance of SMEs in Abuja. It was
concluded that from the findings there is a significant relationship between information technology infrastructure and performance of SMEs in Abuja.
The study recommended that SMEs firm should continually use information and communication technology in terms of the services, infrastructure and user skills since it contributes significantly to the performance of SMEs in terms of increase in sales, increases in patronage, market share and output.
The SMEs firms that are not applying the concept of information and communication technology should do so to improve their performance now that every activity of the business are communicated or transacted toward online.

Akyuz, M., & Opusunju, M. I. (2017, December). Impact Of Information Technology On The Performance Of Small And Medium Scale Enterprises In Abuja. Gombe Journal of Education (GOMJE), 2(1).

http://www.gomje.ng/?submitv12=Search_All

https://drive.google.com/file/d/15IToQwnTORN1yUbeJ8hyjFGP_9M_uDza/view?usp=sharing

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